emart24 — Platform Terms & Conditions of Use
Please read this document carefully before using the emart24 platform. By accessing or using any part of our platform, you agree to be bound by all the terms and conditions stated herein.
These terms constitute a binding agreement between you as the user and emart24 as the platform operator. If you do not agree with any part of these terms, please discontinue your use of our platform.
1Acceptance of Terms & Age Restriction
By registering an account or using emart24's services in any capacity, you confirm that you have read, understood, and agreed to comply with all terms and conditions set out in this document as well as any other policies published by the platform from time to time.
Use of the emart24 platform is restricted to individuals who are 18 years of age or older only. Any registration or use by individuals below this age limit is strictly prohibited. emart24 reserves the right to request proof of age at any time and to suspend any account suspected of breaching this requirement until verification is completed.
You also confirm that your use of this platform is lawful under the regulations of the region or country in which you reside. The responsibility for ensuring compliance with local laws rests entirely with the user.
2Account Creation, Security & Account Policy
Each user is only permitted to hold one account only on the emart24 platform. Holding multiple accounts under the same individual is a serious violation of these terms and may result in the closure of all associated accounts and forfeiture of any remaining balances.
You are solely responsible for keeping your login credentials — including your username and password — confidential. Any activity that occurs through your account is considered to have been carried out by you, unless you have promptly reported a loss of access to our support team. emart24 is not liable for any losses arising from a user's failure to safeguard their account information.
Emart24 reserves the right to suspend or terminate a user's account under the following circumstances:
- The user has violated any of the terms in this document
- Fraudulent activity, collusion, or use of prohibited assistance software has been detected
- Registration information found to be false or inaccurate
- Account has been inactive for the stipulated period with no transactions
- At the user's own request to close the account
Users may request account closure at any time by contacting the emart24 support team. Requests will be processed subject to the settlement of any outstanding transactions.
3User Responsibilities & Platform Rules
Users agree to use the emart24 platform solely for lawful personal entertainment purposes and will not use the platform for any illegal activity, including but not limited to financial fraud, money laundering, or any form of misconduct.
All users must comply with the following platform usage rules:
- The use of any automated software, bots, scripts, or third-party tools to access or interact with the platform is strictly prohibited
- Attempting to hack, breach, or interfere with the platform's security systems is strictly prohibited
- Sharing your account or allowing another party to use it is strictly prohibited
- Spreading false or misleading information about the platform to other users is strictly prohibited
- Colluding with other players to gain an unfair advantage is strictly prohibited
Emart24 reserves the right to take action — including account suspension and reporting to the relevant authorities — if any of the above rules are violated.
4Payments, Transactions & Currency
All transactions on the emart24 platform are conducted in Malaysian Ringgit (RM / MYR). Deposits can be made through supported payment channels including FPX, Touch 'n Go eWallet, and local bank transfer. The list of available payment methods is subject to change and will be updated in the user account section.
Users are responsible for ensuring that all deposited funds are their own and have been obtained through legitimate means. emart24 reserves the right to decline or freeze any transaction suspected of involving funds derived from unlawful activity or fraud.
Regarding fund withdrawals:
- Withdrawals may only be made to a bank account registered in the same user's name
- Minimum and maximum withdrawal limits are subject to the current policy displayed in your account
- Withdrawal processing times vary depending on the selected method and may take up to several business days
- Emart24 reserves the right to request identity verification documents before processing withdrawals above a specified amount
Any disputes relating to transactions must be reported to the emart24 support team within 30 days of the transaction date. Disputes raised after this period may not be able to be processed.
5Limitation of Liability, Intellectual Property & Third-Party Links
Emart24 provides this platform on an "as is" basis and makes no warranties regarding continuous availability, accuracy of information, or the platform's suitability for any particular purpose. The platform may experience technical disruptions from time to time for maintenance or system improvement purposes.
To the extent permitted by law, emart24 shall not be liable for any direct, indirect, consequential, or incidental losses arising from the use of or inability to use the platform, including loss of data, profits, or business opportunities.
All content, logos, brand names, interface designs, software, and visual elements on the emart24 platform are the intellectual property of emart24 or our licensors. Users are prohibited from copying, redistributing, modifying, or using any such content without prior written consent from emart24.
Our platform may contain links or references to third-party websites or services. emart24 has no control over such third-party content and is not responsible for any damage or loss arising from the use of those third-party services. Users are advised to review the relevant third-party terms and privacy policies separately.
6Changes to Terms & Governing Law
Emart24 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. The latest version of the terms will always be available on this page with an updated revision date. It is the user's responsibility to review this page periodically to stay informed of any changes.
Continued use of the emart24 platform following the publication of any changes to the terms constitutes full acceptance of the revised terms. If you do not agree with the changes, you have the right to discontinue use of the platform and request the closure of your account.
These terms and conditions are governed and interpreted in accordance with applicable law. Any dispute arising in connection with these terms or the use of the emart24 platform shall first be resolved through negotiation. Should negotiation fail to reach a resolution, the dispute will be referred to the appropriate dispute resolution body in accordance with applicable law.
For any enquiries regarding these terms and conditions, please contact our support team at [email protected] or visit the FAQ page for more information.
Have Questions About These Terms?
Contact the emart24 support team or check our FAQ page for more information before registering.